Join us on March 5 to gain and share knowledge about Salesforce Knowledge. The agenda includes a customer case, Salesforce Agentforce, and knowledge exchange. You are warmly welcome at our beautiful office in Baarn.

In March 2025, we are hosting an exclusive Executive Round Table, specially designed for executives and senior leaders. During this unique event, we will explore the most groundbreaking applications of AI and its strategic impact on organizations. Don’t miss this opportunity to strengthen the future of your organization with the power of AI.

On March 20, 2025, Translink will take the stage at our 23rd KMM! They will share how they leverage AI for knowledge management to better support their customers. Discover their full journey—from the initial question to implementation and the next steps in their process. Be inspired by real-world experiences and explore what this technology can mean for your organization! And don’t forget to share knowledge with your network.

The Oracle CloudWorld Tour brings the latest insights, strategies, and technological breakthroughs to your city. Meet industry experts, discover the power of cloud solutions, and learn how to transform your organization with data-driven innovation. Don’t miss this opportunity to shape the future of your organization with Oracle Cloud.

eGain presents SOLVE, the event where innovation and customer experience come together. Meet leading experts, discover the latest AI-driven solutions, and learn how smart technology can take your customer service to the next level. Don’t miss this opportunity to future-proof your organization!

In October 2025, our friends from KPN will take the stage at our 24th KMM! They will share how they use Oracle Knowledge and AI to support customer service agents, in-store colleagues, and technicians throughout the customer journey. A real-world story about the birth of knowledge base Jip and AI-driven chatbot Janneke.

In November 2025, we celebrate a special milestone: the fifth edition of the Customer Contact Quiz at the KSF Annual Congress! For this anniversary edition, we’re going big in collaboration with the Customer Service Federation (KSF). Expect a dynamic program filled with inspiration, knowledge sharing, and, of course, the thrilling Customer Contact Quiz, where teams compete for the ultimate title. A unique opportunity to learn, connect, and celebrate customer contact. Make sure you don’t miss it!